Terms and Conditions of Bemax Logistics

Introduction
Welcome to Bemax Logistics. These terms and conditions govern the use of our services, including freight forwarding, transportation, and logistics solutions. By engaging our services, you agree to the terms outlined below. If you do not agree with any part of these terms, please refrain from using our services.

1. Services Provided
Bemax Logistics offers freight transportation, warehousing, and other logistics solutions as agreed upon in service contracts. We reserve the right to amend service offerings without prior notice, provided such changes do not impact ongoing agreements.

2. Client Responsibilities

• Accuracy of Information: Clients are responsible for providing accurate shipment details, including weight, dimensions, destination, and contents. Any inaccuracies may result in additional charges or delays.
• Compliance with Laws: Clients must ensure that their shipments comply with all applicable local, national, and international laws, including customs regulations.
• Packaging: It is the client’s responsibility to ensure all shipments are adequately packaged to withstand standard handling.

3. Rates and Payment

• Pricing: Rates are subject to change based on market conditions, fuel costs, and additional service requirements. Final pricing will be confirmed upon booking.
• Payment Terms: Payment must be made in accordance with the agreed-upon terms. Late payments may incur interest or penalties.
• Currency: All payments must be made in the currency specified in the invoice unless otherwise agreed.

4. Liability and Insurance

• Limited Liability: Bemax Logistics will not be held liable for losses, damages, or delays caused by unforeseen circumstances such as natural disasters, strikes, or customs delays.
• Insurance Coverage: While we take every precaution to ensure the safe handling of goods, clients are encouraged to purchase additional insurance for high-value shipments.

5. Prohibited Items
Clients must not ship prohibited or restricted items, including but not limited to hazardous materials, illegal substances, or perishable goods unless explicitly agreed upon. Bemax Logistics reserves the right to refuse or dispose of prohibited shipments without liability.

6. Claims and Disputes

• Claims: Any claims for loss or damage must be submitted in writing within 7 days of delivery. Supporting documentation, including photographs and invoices, must accompany the claim.
• Resolution: Bemax Logistics will review all claims and work with clients to resolve disputes fairly and promptly.

7. Termination of Services
Bemax Logistics reserves the right to terminate services for clients who fail to comply with these terms or engage in fraudulent activities.

8. Confidentiality
We are committed to maintaining the confidentiality of client information. Personal and shipment data will only be used for service delivery and compliance with legal requirements.

9. Governing Law
These terms and conditions are governed by the laws of the jurisdiction where Bemax Logistics operates. Any disputes will be resolved in accordance with these laws.

10. Amendments
Bemax Logistics reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes in advance.

Conclusion
By using Bemax Logistics’ services, you acknowledge and agree to these terms and conditions. For further inquiries or clarification, please contact our customer service team.